Deliveries and Returns

Location Northern Ireland / England / Wales / Scotland*

Weight Under 5kg £5 | Over 5kg £7

Delivery Timeframe 5 working days

*We are currently unable to deliver to the Scottish highlands. 

We currently don’t deliver to the Channel Islands, Isle of Wight, Isle of Man or to the Republic of Ireland.

Delivery costs are added at checkout. 

Delivery times are estimates and may take longer during busy times, holidays or when there are adverse weather conditions or courier delays. Please ensure that you order in good time.

Placing an order is easy. Simply browse our lawn products, select the items you want and then add them to your cart. Once you’re ready, proceed to checkout, to enter your delivery details and payment information. You’ll receive an email confirmation once your order is complete.

Delivery is usually within 5 working days.

Delivery times are estimates and may take longer during busy times, holidays or when there are adverse weather conditions or courier delays.

When your order has been dispatched we’ll send you details on how to track it if you have left us your email address or phone number.

In most cases the courier will leave the goods somewhere safe if they are able to do so. Or they may leave a calling card with contact details for you to rearrange.

Our distribution team takes great care to pick, package and transport our products.

However, if you do receive a damaged or incorrect item, please contact us immediately so we can rectify this for you. You’ll need to take photos of any damaged goods.

If you need to modify your order, please contact us as soon as possible and we will do our best to help. We might be able to modify or cancel orders that have not yet been dispatched.

You can cancel your order within 14 days of ordering.

If you wish to cancel your order, either email info@igrowcarpet.co.uk. or complete the online cancellation form..

If your order hasn’t been dispatched yet, we’ll process a full refund including the delivery cost.

If your order has been dispatched you can still return it to us. You should complete the online cancellation form. Once your request is approved, you’ll need to send the goods back to us in an unused and resellable condition. After we receive and inspect the items, we’ll issue a refund for the product cost, minus any return shipping costs.

The funds will be credited back to your original payment method.

We currently operate online only. However, you can easily order your lawn care products from our website and have them delivered straight to your door.
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